COVID Control

TVC has developed solutions that make lift use safer for passengers by reducing the risk of Covid viral contamination.

Eliminating lift button contact and facilitating social distancing for lift passengers helps building managers create a Covid-Secure environment.

Covid Safe Lift Control Solutions

Conventional Lifts

Covid Safe Lift Control Solutions

Navigator

Conventional Touchless Solutions

Quest QR Reader

What is it?

  • A QR code reading system that enables lift passengers to call or enter destinations into a lift control system without touching buttons simply by scanning a QR code.
  • Quest helps property managers to control contamination in a Covid-Secure building.
  • Just Scan & Go.

How does it work?

  • Lift passengers present a QR code representing their desired floor to the QR reader situated on the landing.
  • The reader scans the code and Quest will automatically determine if this is an up or down call and enter the call appropriately.
  • When the lift arrives, the passenger presents the QR code to the QR reader in the lift car and this will enter the destination call automatically.
  • The passenger has safely completed the journey without any contact with the lift control interfaces.

How are the QR codes generated?

  • QR codes can easily be generated on mobile phones via readily available, free apps.
  • The passenger simply types the destination floor into the app e.g. ‘12’ or ‘G’ and the correct code will be generated and displayed on the phone.
  • QR codes can be pre-printed on paper for building guests or saved as images.
  • Quest is configured by TVC to recognise codes that match the existing car buttons or floor designations e.g. ‘B’, ‘G’ ‘1’ ‘2’ etc.

What lifts will Quest work on?

  • Quest will work on any make of conventional (non-destination control) lift where it is possible to put calls on the system via volt-free contacts and on TVC Navigator Destination Control systems.  See Touchless Solutions for Navigator Destination Control.

Can Quest be used for security?

  • Quest can function as a security interface, for example, on turnstiles, where a reader can allow access to the building and call a lift.
  • As a general lift button security feature, a unique code can be chosen to enable operation of secured lift call buttons.

What hardware needs to be installed?

  • QR code readers on every landing where touchless control is required.
  • Multiple QR code readers can be installed per floor.
  • The readers are supplied as standard in a stainless steel, down-pointing housing for surface mounting. Custom mountings are available.
  • The housing contains a 24v / 5v power supply.
  • Quest includes modules to convert the reader signals to discrete outputs to enter the calls, the module can be housed in the lift shaft.
  • A mains 220v/110v to 24v power supply is provided for the shaft wiring.
  • A QR reader in the car is wired to a car top mounted module for signal conversion which can be wired directly into the Car Operating Panel buttons.

Who installs Quest?

  • Quest can be installed by any competent lift engineer and TVC offer a full install or commission only service in support.

Is it safe?

  • Quest safely eliminates contact with any lift button or screen thereby minimising the risk of contamination.
  • Quest uses a Class 2 laser which is categorised as ‘safe in normal operation’.

Interested in our conventional
touchless solutions?

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Conventional Passenger Separation Features

What is it?

  • Lift control features that help a building to control social distancing in relation to passenger lifts.

Feature: APB

A simple update which provides for only one landing or car call to be accepted at a time, thereby helping to reduce the number of passengers in the lift at any one time.

  • Available on TVC Ethos simplex, duplex and group control systems.
  • TVC controllers can be retrospectively modified.

Feature: One-Way Traffic / Split Group Control

Splitting a TVC Ethos Group system to separate incoming and outgoing lifts e.g.

  • Split lifts into inward/upward traffic and outward/downward traffic so that the building can have separate in/out pathways at the access floor.
  • Applications include hospital lift groups where it is desirable to physically separate potentially infected incoming patients from outgoing visitors and patients.
  • Can be retrofitted to existing TVC Ethos groups or as an option on new installations.

Interested in our conventional
passenger separation features?

Enquire Now

Navigator Touchless Solutions

Quest QR Reader

What is it?

  • A QR code reading system that enables lift passengers to call or enter destinations into a lift control system without touching buttons simply by scanning a QR code.
  • Quest helps property managers to control contamination in a Covid-Secure building.
  • Just Scan & Go.

How does it work?

  • Lift passengers present a QR code representing their desired floor to the QR Reader situated on the landing adjacent to the lift destination touchscreen or keypad.
  • The reader scans the code and Quest will automatically enter the destination into the control system and the touchscreen or keypad will confirm, visually and audibly, the correct lift to take.
  • When the designated lift arrives, the passenger enters the car and no further interaction is required until they exit the car at their chosen stop.

How are the QR codes generated?

  • QR codes can easily be generated on mobile phones via readily available, free apps.
  • The passenger simply types the destination floor into the app e.g. ‘12’ or ‘G’ and the correct code will be generated and displayed on the phone.
  • QR codes can be pre-printed on paper for building guests or saved as images.
  • Quest is configured by TVC to recognise codes that match the existing car buttons or floor designations e.g. ‘B’, ‘G’ ‘1’ ‘2’ etc.

What lifts will Quest work on?

  • Quest works with TVC’s Navigator Destination Control systems and will work on any make of conventional (non-destination control) lift where it is possible to put calls on the system via volt-free contacts.

Can Quest be used for security?

  • Quest can function as a security interface, for example, on turnstiles, where a reader can allow access to the building and enter the destination call of that guest.
  • As a general security feature, a unique code can be chosen to enable operation of secured call entry touchscreens or keypads.

What hardware needs to be installed?

  • QR readers on every landing where touchless control is required.
  • The QR readers will be located adjacent to the touchscreen or keypad so there is visibility of the selected lift car symbol.
  • The QR readers are wired directly into the touchscreen.
  • The readers are supplied as standard in a stainless steel, down-pointing housing for surface mounting. Custom mountings are available.
  • The housing contains a 24v / 5v power supply.
  • No car QR reader is required.

Who installs Quest?

  • Quest can be installed by any competent lift engineer and TVC offer a full install or commission only service in support.

Is it safe?

  • Quest safely eliminates contact with any lift button or screen thereby minimising the risk of contamination.
  • Quest uses a Class 2 laser which is categorised as ‘safe in normal operation’.

Interested in our navigator
touchless solutions?

Enquire Now

Navigator Passenger Separation

Reduced Car Occupancy

What is it?

  • An optional feature which enables a building to limit the maximum number of passengers that are directed to any lift in our TVC’s Navigator Destination Control System.
  • Limiting the lift car occupancy can help as part of a building’s social distancing policy.

How does it work?

  • The Limited Load Service encourages social distancing by limiting lift car occupancy through definition of passenger load limit values.
  • Configurable on-site through the controller Navigator Browser, the determined maximum number of passengers can be set to be sent to a lift car.
  • When entering the desired destination into the landing touchscreen or keypad, the passenger will be advised which lift car to take.
  • Only the selected number of passengers will be sent to any lift car.
  • Lift cars will be allocated to passengers in accordance with the dispatching algorithm for maximum efficiency but limited to the maximum number set for that car.
  • When all cars are full with the maximum number of passengers, the next passenger will be informed that “All Cars Are Occupied” and no further calls will be allocate until a car becomes available.
  • Large lift cars may have sufficient space for several passengers whereas small cars may be limited to only one.

What lifts does Reduced Car Occupancy work on?

  • RCO can be retrofitted on any Ethos Navigator Destination Control System or offered as an option on new installations.

What Hardware needs to be installed?

  • A new build of software needs to be installed and commissioned on site.

Interested in our navigator
passenger separation solutions?

Enquire Now

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